MoneroDirect.com Terms and Conditions of Use

The following terminology applies to these Terms and Conditions of Use (our “Terms”), the Privacy and Transparency Statement, and any and all other agreements between you and us: “Client,” “Customer,” “User,” “You,” and “Your” refers to you, the person accessing MoneroDirect.com and accepting our Terms. “The Company,” “MoneroDirect,” “Ourselves,” “Website,” “We,” and “Us” collectively refers to the Internet website MoneroDirect.com and to its owners, operators, employees, directors, officers, employees, agents, insurers, suppliers, and attorneys. “Party” refers to either you or us. In these Terms, unless otherwise specified, words importing the singular include the plural and vice versa and words importing gender include all genders. “Digital asset,” “asset,” “coin,” “cryptocurrency,” “good,” “ledger entry,” “altcoin,” and “token” refer to blockchain-based software ledger data entries.

By using the Website, you represent and warrant that you are:

  • at least 18 years old and have full capacity to contract under applicable law;
  • only transacting on MoneroDirect with legally-obtained funds that belong to you;
  • not furthering, performing, undertaking, engaging in, aiding, or abetting any unlawful activity through your relationship with us or through your use of MoneroDirect; and,
  • comporting with and obeying all applicable laws.
We reserve the right to terminate your access to MoneroDirect for any reason, including but not limited to breaches of our Terms, in our sole and absolute discretion. Use of MoneroDirect is void where prohibited by applicable law.

  1. Terms
  2. By accessing the website, you agree to be bound by our Terms, all applicable laws and regulations, and you agree that you are responsible for compliance with—and that you are compliant with—applicable law. If you do not agree with any of our Terms, you are prohibited from using or accessing the Website; your only recourse is to stop using the Website. Any use of the Website is your deemed acceptance of our Terms as they may be modified and amended from time to time. The materials contained in the Website are protected by applicable copyright and trademark laws and treaties. You should check back often in case our Terms undergo changes. By accepting our Terms, you expressly allow us to export data outside of the jurisdiction in which you reside or are located when you access MoneroDirect.

  3. Limitations
  4. Use of MoneroDirect may carry financial risk, and is to be used as an experimental software utility only. In no event shall MoneroDirect be liable or responsible for any damages, claims, applications, losses, injuries, delays, accidents, costs, business interruption costs, or other expenses (includijng, without limitation, attorneys’ fees or the costs of any claim or suit), nor for any incidental, direct, indirect, general, special, punitive, exemplary, or consequential damages, loss of goodwill or business profits, loss of cryptocurrency or digital assets, work stoppage, data loss, computer failure or malfunction, or any other commercial or other losses directly or indirectly arising out of or related to: our Terms; the Privacy and Transparency Statement; any service of MoneroDirect; the use of MoneroDirect; any use of your digital assets or cryptocurrency on MoneroDirect by any other party not authorized by you (collectively, all of the foregoing items shall be referred to herein as “Losses”). MoneroDirect is hereby released by you from liability for any and all Losses. We disclaim any and all warranties or guarantees, including any warranty of merchantability and warranty of fitness for any particular purpose. The foregoing limitations of liability shall apply whether the alleged liability or Losses are based on contract, negligence, tort, strict liability, or any other basis, even if MoneroDirect has been advised of or should have known of the possibility of such losses and damages, and without regard to the success or effectiveness of other remedies.Notwithstanding anything else in our Terms, in no event shall the combined aggregate liability of MoneroDirect for any Loss hereunder exceed US$50.00.

  5. Prices, Exchange Rates, and Confirmations
  6. Cryptocurrency and digital assets are highly experimental and risky. MoneroDirect’s service attempts to provide accurate price and exchange rate information, but this information is highly volatile and can change quickly without users necessarily being aware of these changes. The exchange rate you receive is calculated at the time your payment is accepted.

  7. Returns and Refund Policy
  8. Important: Cryptocurrencies, tokens, and digital assets are, by their nature, generally irreversible, and their exchange rates are highly volatile and transitory. For these reasons, refunds are not possible, even if the wrong address was provided to MoneroDirect. All sales are final.

  9. Governing Law
  10. These Terms are governed by the laws of the Republic of Ireland, and any and all laws applicable therein.

  11. Prohibited Jurisdictions
  12. It is prohibited to use or access MoneroDirect from the following jurisdictions:
    • United States of America, and
    • North Korea.
    Transactions from Users in these jurisdictions are prohibited, and MoneroDirect may seize any funds from Users in these jurisdictions and donate them to a charity at MoneroDirect’s sole discretion. By accessing this site or any services therein, you represent and warrant that you are not physically located in these prohibited jurisdictions.

  13. Permissible Use
  14. MoneroDirect and all its services may be used only as a mechanism of software ledger entry translation between the User and MoneroDirect. You are prohibited from using MoneroDirect for the purpose of translating ledger entries with other parties, with the exception of explicit payment for goods and services.

  15. Terms of Use Modifications
  16. MoneroDirect may revise our Terms at any time and without notice to you or third parties. By using the Website, you agree to be bound by the then-current version of our Terms. We reserve the right to make any changes retroactive.

  17. Costs
  18. From time to time, we may need to spend time dealing with issues brought to us by customers. Where any customer issue is not caused by our negligence or oversight, we reserve the right to recover reasonable administrative costs spent addressing the customer issue.

Privacy and Transparency Statement

MoneroDirect respects the privacy of its Users by not requesting any information that is unnecessary for the use of the service or to comport with our obligations under applicable law.

MoneroDirect also does not in any way obscure the information that it does request or obtain. Due to the inherent transparency of blockchains, transactions to and from MoneroDirect are public and easily correlated. Utilizing MoneroDirect to obscure transactions or assets in any way is pointless and stupid. Law enforcement has full access to blockchain information that goes in or out of MoneroDirect’s system.

You accept that MoneroDirect will comply willingly with all legal requests for information from it. We reserve the right to provide information to law enforcement personnel and other third parties to answer inquiries; to respond to legal process; to respond to the order of a court of competent jurisdiction and those exercising the court’s authority; and, to protect MoneroDirect and our users.

MoneroDirect Frequently Asked Questions:


What is MoneroDirect?

MoneroDirect lets you buy Monero in just a few clicks. But there are a couple steps you need to do first:
  1. If you don't have a Monero wallet yet, you'll need to create one. You can use the official Monero software or use a ready-made web wallet like at MyMonero.com.
  2. You'll need to create and fund an account with our payment processor OKPAY. After funds are successfully credited to your account, you can easily buy Monero right away. All coins you buy will be sent directly to your personal Monero wallet address; no funds are ever stored on the MoneroDirect site.
When you have those steps out of the way, you can get a price quote and proceed from there! Note that exchange rates can be highly volatile. The exact amount of coins purchased will be determined when your payment is confirmed.

Who is MoneroDirect?

MoneroDirect is a registered company incorporated in the Republic of Ireland. Our company registration number is 580575. One of the company directors is Howard Chu, who is also a long-time Free and Open Source Software developer, and has been a significant contributor to the Monero code base. He is also the Chief Architect of the OpenLDAP Project and the creator of the LMDB embedded database engine. (LMDB is used by the Monero Project for storing the blockchain data.)

Who is OKPAY?

OKPAY is a P2P and B2C web-based payment system providing users with a virtual account which allows to easily load, send, receive, and withdraw money, as well as make purchases online. OKPAY is a widely spread electronic payment system and is among the world's leading e-wallet providers; it offers access to a great number of payment options for businesses in over 200 countries and territories within a single integration.

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